Who we are
Our website address is: https://www.cadds.com.au.
Commitment to Privacy
CADDS Group is committed to protecting your privacy. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Personal Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Company details
- Project or enquiry details you provide
How We Collect Information
We collect information when you:
- Submit a contact or enquiry form
- Email or contact us directly
- Interact with our website
We may also collect non-personal information such as IP address, browser type, and usage data through cookies and analytics tools.
Use of Your Information
We use your information to:
- Respond to enquiries
- Provide our services
- Communicate with you
- Improve our website and services
We do not sell your personal information.
Disclosure of Information
We may disclose your information to:
- Service providers (e.g. hosting, IT systems)
- Contractors or partners where required for service delivery
- Authorities where required by law
Cookies and Analytics
Our website may use cookies and third-party tools (such as Google Analytics) to understand how visitors use our site and improve performance.
Storage and Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access or disclosure.
Overseas Disclosure
Some third-party services we use may store or process data overseas. By using our website, you consent to this.
Access and Correction
You may request access to or correction of your personal information by contacting us.
Complaints
If you have a complaint about how we handle your personal information, please contact us. We will respond within a reasonable timeframe.
Changes to This Policy
We may update this policy from time to time.
Contact Us
If you have any questions or requests, please contact us via our website.